NeonVegas Casino Terms

Welcome to NeonVegas Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, our games, our promotions, and all related services offered through neonvegas.com. By creating an account, logging in, or using any part of our platform, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, we ask that you do not use our services. We recommend that you read this document carefully before you register with Neon Vegas, and that you retain a copy for your records.

1. Who We Are

NeonVegas Casino is operated by BP Group Limited, a company registered in Malta under company number C52434, with its registered office at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta. We are a member of the PressEnter Group and we hold a licence issued by the Malta Gaming Authority under licence number MGA/B2C/203/2011. Our operation has been active since 2020, and we are proud to offer our services primarily to players located in Canada, alongside additional localisations in Finnish, Norwegian, Canadian French, and English for New Zealand.

2. Eligibility and Account Registration

To open an account and play at NeonVegas Casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you complete your Neon Vegas register process, we require you to provide accurate, current, and complete personal information, including your full name, date of birth, address, and a valid payment method. We reserve the right to verify your identity at any stage, including before processing your first neonvegas withdrawal.

• We only permit one account per person, household, or IP address
• We may request identification documents to complete our verification checks
• You are responsible for keeping your neonvegas login credentials confidential
• We may suspend or close accounts that provide false or misleading information

We currently offer access to our platform via desktop and mobile browser. While we do not yet offer a dedicated NeonVegas app, our mobile-optimised site allows you to enjoy the neon vegas casino app-like experience directly through your browser, without any download required.

3. Deposits and Withdrawals

We accept a range of deposit methods, including Bank Transfer, Visa, Mastercard, Interac, Skrill, Neteller, Paysafecard, MuchBetter, and MiFinity. The minimum neonvegas deposit is C$10 for most payment methods. All transactions are processed in Canadian Dollars (CAD), and we also accept NOK, EUR, NZD, CLP, and USD for select localisations.

When you request a neon vegas withdrawal, our minimum withdrawal amount is 50 EUR or the equivalent in your account currency. We process withdrawal requests within 24 business hours, after which funds typically reach your bank account or e-wallet within 1-5 business days, excluding weekends and public holidays. Our daily withdrawal limit is C$5,000. Wherever possible, we return your winnings to the same method you used to deposit, in line with our anti-money-laundering obligations.

4. Bonuses and Promotions

At NeonVegas Casino, we offer a variety of promotions designed to reward both new and existing players. Our current neonvegas bonus code for new players is NEON, which unlocks our welcome offer.

Welcome Bonus

Our welcome bonus provides 100% of your first deposit up to $200, giving you up to $400 to play with. This neon vegas bonus requires a minimum deposit of $25, and the maximum bonus amount is $200. It cannot be claimed in parts and applies only to a single deposit. Wagering requirements are set at 40 times the deposit plus bonus amount, calculated from your real-money balance, and must be completed within 7 days. This offer is open only to players who have not previously claimed this or any other welcome bonus from BP Group Ltd, and it has been running since 5 March 2024 until further notice. Accounts that are self-excluded or closed for responsible-gambling reasons before or during the promotion will be excluded from this offer, even if wagering has already begun.

Neon Card, Raffles, and Weekly Offers

We also run the Neon Card, a weekly reward based on deposits made between Monday 00:00 and Saturday 23:59, revealed upon login the following Sunday. Depending on your deposit tier, you may receive free spins on Sugar Rush 1000, Sweet Bonanza 1000, or Gates of Olympus 1000, each with its own wagering requirement. From time to time, we invite our VIP members to participate in raffles such as our $10,000 VIP Raffle, along with recurring promotions like Triple Surge, Friday Pulse, and Glow Mode: Spins On, each carrying its own deposit requirements, spin allocations, and wagering conditions as described on our promotions page. We reserve the right to amend, suspend, or withdraw any promotion at our discretion, and full terms for each offer are available within our promotions section.

5. VIP Loyalty Program

Our VIP Club is available by invitation and is based on your gameplay activity. We operate four tiers - Bronze, Gold, Platinum, and Diamond - with your current status visible within My Account. As a VIP member, we provide you with a personal Account Manager, prioritised and faster withdrawals, exclusive tournaments and raffles, early access to new game releases, and personalised offers. We communicate with our VIP members via chat, e-mail, phone calls, or instant messaging. Please note that any breach of these General Terms, or the closure of your account, will result in the forfeiture of your Loyalty Level.

6. Games and Providers

NeonVegas Casino features more than 2,500 games, including approximately 2,400 neonvegas slots, table games, and live dealer titles. Our neonvegas live casino experience is powered by Evolution, offering blackjack, roulette, baccarat, and game shows in real time. We source our game content from leading providers including Microgaming, Pragmatic Play, Play'n GO, Hacksaw Gaming, Big Time Gaming, Yggdrasil, Quickspin, Relax Gaming, and dozens of others. We do not operate or control the random number generators used by third-party providers, and all games are subject to independent testing and certification standards recognised by our licensing authority.

7. Responsible Gambling

We are committed to promoting responsible gambling across our platform. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods. If you feel that your gambling behaviour has become a concern, we encourage you to contact our support team, and we will assist you in applying the relevant protective measures to your account.

8. Intellectual Property and Prohibited Use

All content on our website, including our logos, graphics, software, and game titles, remains the property of NeonVegas Casino or our licensed partners. You may not copy, reproduce, or exploit any part of our platform without our prior written consent. We prohibit the use of bots, automated scripts, or any technique designed to gain an unfair advantage, and we reserve the right to void winnings and close accounts found to be in breach of this rule.

9. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. To the fullest extent permitted by law, we exclude liability for any indirect or consequential losses arising from your use of neon vegas casino services, including losses resulting from technical failures, connectivity issues, or third-party payment processing delays.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulatory requirements, or business practices. We will publish any material changes on this page, and we encourage you to review these Terms periodically. Your continued use of our services after any update constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, our bonuses, or your account, our support team is available 24/7 via live chat, e-mail, and our contact form. You can reach us directly at support@neonvegas.com, and we offer assistance in English, Finnish, and Norwegian.